Return and Refund Policy

Last updated: October 2025

At Trendy Card, your satisfaction is our top priority. We’re here to make sure you love what you ordered. If something isn’t right, we’re happy to help with returns or exchanges.

1. Return Eligibility

You can request a return or exchange within 14 days of receiving your order if:

• You received the wrong item.

• The product is damaged or defective upon delivery.

• Your order was incomplete or missing items.

To qualify for a return, items must be unused, in their original packaging, and in the same condition as when received.

2. Non-Returnable Items

We do not accept returns or refunds for:

• Items damaged due to misuse or improper handling.

• Personal care, hygiene, or intimate products (for safety reasons).

• Sale or discounted items (unless defective).

3. Refund Process

Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund.

• Approved refunds will be issued within 5–7 business days via your original payment method or as store credit.

• If your return is rejected, the item will be returned to you.

4. Exchange Policy

You can exchange an item for another product or color (subject to availability). Please contact our support team for assistance before returning your item.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
We’ll arrange a replacement or refund at no additional cost after verifying the issue.

6. Cancellation Policy

Orders can be canceled within 12 hours of placement if they haven’t been shipped yet. Once an order has been processed or dispatched, it cannot be canceled.

7. Contact Us

For all return, refund, or exchange requests, please contact our support team:
📧 Email: trendycard1@gmail.com
📞 Phone: 0319-8446112
🛍️ Store Name: Trendy Card